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Prepaid Card

Prepaid Card








What is the Credit Union Prepaid MasterCard?

Credit Union Prepaid Cards: The wiser way to pay;

Frequently Asked Questions.





What is the Credit Union Prepaid MasterCard?


Electronic payments are making the everyday lives of hundreds of millions of people around the world safer, faster and easier. The Credit Union Prepaid Card can be used like any other MasterCard payment card, but the money is loaded to the card before you spend it. Your Credit Union Prepaid Card will make it easy for you to create a budget and manage your money, while at the same time giving you a safe way to shop online and by phone. Best of all, your card can be used everywhere that accepts MasterCard, all over the world.

You can use your card to :

Pay for goods or services in any retail outlet.
Purchase goods and services online.
Make bookings or purchases by telephone.
Withdraw your cash from ATM’s.

The Credit Union Prepaid Card allows members convenient access to money already loaded on their cards and can be used at any merchant where the MasterCard Acceptance Mark is displayed.


Credit Union Prepaid Cards: The wiser way to pay


Easy to top up:

Over the counter payment in your credit union.
Have your loan paid onto your card instead of receiving a cheque.

Safe and convenient alternative to cash:

The Credit Union Prepaid Card is a safe and secure alternative way to carry money.
Make purchases at retail outlets, online or over the phone conveniently using your card.
Use your card to pay bills.

Manage your money:

Your Prepaid Card is topped up, much like a pay-as-you-go mobile phone, meaning you can only spend what you have -
no nasty bills each month.
Avoid use of credit cards and store cards with high interest rates.
Use your Credit Union Prepaid Card to help you manage your money.


Member statements and account balances for Credit Union Prepaid Cards are available directly to members online or through the service helpline.

Cards can be issued to members that are aged 16 years or older.

Fees:
Visit www.creditunionni.co.uk for details of fees and charges, and how they are billed.



Frequently Asked Questions


  1. Can any member get a Credit Union Prepaid Card?  

Any member aged 16 years or over can apply for a Credit Union Prepaid Card, provided their credit union offers the service.


  2. Where can I use my Credit Union Prepaid Card?  

Your Credit Union Prepaid Card can be used at all locations where MasterCard cards are accepted, worldwide.


  3. Can I use my card abroad?  

Yes! Your Prepaid card can be used worldwide. Using it outside the UK is classed as a Foreign Exchange transaction, and the amount spent will be subject to that day’s current rate of exchange as set by MasterCard Worldwide. The equivalent amount in sterling will be deducted from your card balance. Please refer to the Fees and Charges insert for further details.


  4. Can I make purchases or bookings on the Internet or by telephone using my Credit Union Prepaid Card?  

Yes. All you need is your card number, expiry date and the 3 digit CVV code on the back of your card.


  5. How can I find what my balance is or view transactions for my Credit Union Prepaid Card?  

a. Visit www.creditunion.ie or www.ballinascreencu.ie. View your card account balance and transactions by clicking on the link to the e-Wallet.
b. Contact the card services helpline at 0844 504 7811. (Please note that you will not be able to view your card balance until your card has been activated).
c. Contact your credit union during normal business hours.
d. Check your balance at ATM’s where the service is provided (Please note that where available, the facility to check your balance or print a mini-statement via an ATM is free of charge, unless stated).


  6. Can I load additional funds to my Credit Union Prepaid Card account?  

Yes, you can reload additional funds to your card account at your credit union. Available funds are accessible immediately using your card. Members’ cards may be used as often as necessary once there are funds available.


  7. Is my money secure on my Credit Union Prepaid Card?  

This is a safe, secure and convenient alternative to carrying cash. Your money on your card is very secure and may only be accessed with your secret PIN. As your card account balance and details are held in your credit union card account, your money is safe even if you lose your card. Do not disclose your PIN to anyone and keep it safe.