Prepaid Card
Prepaid Card

What is the Credit Union Prepaid MasterCard?
Electronic payments are making the everyday
lives of hundreds of millions of people around
the world safer, faster and easier. The Credit
Union Prepaid Card can be used like any other
MasterCard payment card, but the money is
loaded to the card before you spend it. Your
Credit Union Prepaid Card will make it easy
for you to create a budget and manage your
money, while at the same time giving you a safe
way to shop online and by phone. Best of all,
your card can be used everywhere that accepts
MasterCard, all over the world.
You can use your card to :
Pay for goods or services in any retail outlet.
Purchase goods and services online.
Make bookings or purchases by telephone.
Withdraw your cash from ATM’s.
The Credit Union Prepaid Card allows members
convenient access to money already loaded on
their cards and can be used at any merchant
where the MasterCard Acceptance Mark is
displayed.
Credit Union Prepaid Cards: The wiser way to pay
Easy to top up:
Over the counter payment in your credit union.
Have your loan paid onto your card instead of receiving a cheque.
Safe and convenient alternative to cash:
The Credit Union Prepaid Card is a safe and secure alternative way to carry money.
Make purchases at retail outlets, online or over the phone conveniently using your card.
Use your card to pay bills.
Manage your money:
Your Prepaid Card is topped up, much like a pay-as-you-go mobile phone, meaning you can only
spend what you have -
no nasty bills each month.
Avoid use of credit cards and store cards with high interest rates.
Use your Credit Union Prepaid Card to help you manage your money.
Member statements and account balances for
Credit Union Prepaid Cards are available directly to
members online or through the service helpline.
Cards can be issued to
members that are aged 16
years or older.
Fees:
Visit
www.creditunionni.co.uk
for details of fees and
charges, and how they
are billed.
Frequently Asked Questions
1. Can any member get a Credit Union Prepaid Card? 
Any member aged 16 years or over can apply for a Credit Union
Prepaid Card, provided their credit union offers the service.
2. Where can I use my Credit Union Prepaid Card? 
Your Credit Union Prepaid Card can be used at all locations
where MasterCard cards are accepted, worldwide.
3. Can I use my card abroad? 
Yes! Your Prepaid card can be used worldwide. Using it outside
the UK is classed as a Foreign Exchange transaction, and the
amount spent will be subject to that day’s current rate of
exchange as set by MasterCard Worldwide. The equivalent
amount in sterling will be deducted from your card balance.
Please refer to the Fees and Charges insert for further details.
4. Can I make purchases or bookings on the Internet or by
telephone using my Credit Union Prepaid Card? 
Yes. All you need is your card number, expiry date and the 3
digit CVV code on the back of your card.
5. How can I find what my balance is or view transactions
for my Credit Union Prepaid Card? 
a. Visit www.creditunion.ie or www.ballinascreencu.ie. View your card account balance and
transactions by clicking on the link to the e-Wallet.
b. Contact the card services helpline at 0844 504 7811.
(Please note that you will not be able to view your card
balance until your card has been activated).
c. Contact your credit union during normal business hours.
d. Check your balance at ATM’s where the service is provided
(Please note that where available, the facility to check your
balance or print a mini-statement via an ATM is free of charge,
unless stated).
6. Can I load additional funds to my Credit Union Prepaid
Card account? 
Yes, you can reload additional funds to your card account at
your credit union. Available funds are accessible immediately
using your card. Members’ cards may be used as often as
necessary once there are funds available.
7. Is my money secure on my Credit Union Prepaid Card? 
This is a safe, secure and convenient alternative to carrying
cash. Your money on your card is very secure and may only be
accessed with your secret PIN. As your card account balance
and details are held in your credit union card account, your
money is safe even if you lose your card. Do not disclose your
PIN to anyone and keep it safe.